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CAN I GET A REFUND?
We do not offer refunds if you are unable to participate in the event for personal matters. We have always implemented this no refund policy. If you are unable to travel, become ill, have a family illness or emergency, or decide not to participate there are NO REFUNDS. This policy is consistent with most races across the country and we encourage you to respect the refund policy. The planning and production of this event incurs costs for rent, storage, utilities, insurance, staff, marketing, medals, t-shirts, bibs, etc. months in advance of the event. Some of these costs are fixed and many of these costs are based on rates and trends of registered runners. When you register, we are counting on you and your fee to help us remain open and produce the event. We are not able to offer a refund your registration fee if you cannot attend last minute.
We do not offer refunds if the event is cancelled on race day or race weekend due to weather, Acts of God, COVID restrictions or other public emergency situations. We have always implemented this no refund policy. This policy is consistent with most races across the country and we encourage you to respect the refund policy. If the event is not able to occur at the time of the event or race weekend due to these uncontrollable circumstances, we are not able to refund you. Our goal is always to hold the event rain or shine, hot or cold, as long as your safety, the safety of our staff, volunteers, vendors and municipalities is not jeopardized.
DO YOU LIMIT THE NUMBER OF TRIATHLETES IN EACH RACE?
The Indian Creek Triathlon will sell out at 400 entries. We will implement a waiting list if that number is reached and allow athletes to register if others defer or withdraw from the event.
CAN I HAVE CELL PHONES, FRIENDS, STROLLERS, DOGS ON THE COURSE?
Per USA Triathlon, cell phones and listening devices are not allowed on any of the courses. Elements that could impede the safety of athletes, such as bikes (spectators), skates, skateboards, strollers and pets on the course, are not allowed. The safety of our athletes is our number one priority. By signing or clicking ’I Accept’ on any registration race waiver, you are agreeing to abide by the Rules of Competition. If your family or friends bring a pet with them to cheer you on, it must be on a leash and any mess it makes must be cleaned up. Athletes are running and walking around without shoes on so please be respectful.
CAN I WEAR HEADPHONES?
Per USA Triathlon, cell phones and listening devices are not allowed on any of the courses.
CAN I SWITCH RACES?
Yes, you may switch to or from the 800 meter option to the 400 meter option, or vice versa. To make sure your time is recorded correctly, we ask that you officially make this change in our registration page by using the Transfer Event option.
The Transfer Event option can be found by logging on to RunSignUp, navigating to Profile > Upcoming Events > Manage Registration > Transfer Event. The Transfer Event option can be either located on the top of the page or on the left of the page.
WHAT IF I LOSE SOMETHING THE DAY OF THE RACE?
Lost & Found is located near the Awards area. After the event, please contact firstname.lastname@example.org to see if items were turned in. Clothing items left in transition, the start areas and along the course are donated to charity after two weeks and are not kept in Lost & Found forever.
Only helmets approved by the US Consumer Product Safety Commission (CPSC) may be used in USAT sanctioned events. Helmets must be worn securely fastened at all times while in possession of your bike. This means before, during, and after the event.
2. Chin Straps:
Chin straps must be fastened at all times while in possession of your bike. This means from the time you remove your bike from the rack at the start of the bike leg, until after you have placed your bike on the rack at the finish of the bike leg.
Penalty: Disqualification on the course; Variable time penalty in transition area only.
3. Outside Assistance:
No assistance other than that offered by race staff (including volunteers), medical officials and active participants may be used. Triathlons and duathlons are individual tests of fitness.
Penalty: Time Penalty
Participants competing in the same event may assist each other with incidental items such as, but not restricted to, food and drinks after an aid station, pumps, tubular tires, inner tubes and puncture repair kits. Participants may not provide any item of equipment to another participant competing in the same event which results in the donor participant being unable to continue with their own competition. This includes but is not restricted to complete bicycle, frame, wheels and helmet. A participant shall not physically assist the forward progress of another participant on any part of the course
Penalty: Disqualification of both participants
4. Transition Area:
All equipment must be placed in the properly designated and individually assigned bike corral. The wheel of the bicycle must be down on the side of the assigned space. All participants must return their bicycles to an upright position in their designated bicycle corral.
Penalty: Time penalty
No person shall interfere with another participant's equipment or impede the progress of another participant.
Penalty: Time penalty or disqualification
All bar ends must be solidly plugged. No participant shall bring ANY glass containers into the transition area.
5. Bike Position Rules:
Drafting- keep at least three bike lengths of clear space between you and the cyclist in front. If you move into the zone, you must complete your pass within 15 seconds
Position- keep to the right-hand side of the lane of travel unless passing
Illegal Pass- cyclists must pass on the left, not on the right
Blocking- riding on the left side of the lane without passing anyone and impeding other cyclists attempting to pass
Overtaken- once passed, you must immediately make rearward progress out of the draft zone of the passing cyclist, and move completely out of the draft zone within 15 seconds
Penalty: Time penalty
All competitors are required to follow the prescribed course, complete the course in its entirety, and to stay within all coned lanes. Cutting the course is an obvious violation and going outside the course is a safety issue. Cyclists shall not cross a solid yellow center line for ANY reason. Cyclists must obey all applicable traffic laws at all times.
Penalty: Officials discretion (judgement call), time penalty or disqualification
7. Unsportsmanlike Conduct:
Verbal or physical abuse of others is not acceptable or tolerated. Participants shall refrain from unsportsmanlike conduct at all times while at the event and during competition, including the use of abusive language; violent acts; intentional misconduct; or any intimidating behavior directed toward, including but not limited to participants, officials, event staff, volunteers and spectators.
Headphones, headset, radio, or a personal audio device may not be carried or worn during competition.
Penalty: Time penalty
Participants may carry a phone (such as, mounted on bike handlebars or in an arm band), but may not use communication devices of any type, including but not limited to cell phones, smart watches, and two-way radios, in any distractive manner during the competition. A “distractive manner” includes but is not limited to making or receiving phone calls, sending or receiving text messages, playing music, using social media, taking photographs, or using in a one- or two-way radio communication. Using any communication device in this manner during the competition will result in disqualification.
9. Race Numbers:
All athletes are required to wear race numbers at all times during the run. Numbers must be clearly visible at all times. Numbers may not be altered in any way that prevents a clear identification. DO NOT transfer your number to any other athlete or take a number from an athlete that is not competing.
Penalty: Time penalty for missing or altered number. Disqualification and one year suspension from membership in USAT for transferring a number without race director permission.
No participant shall dispose of trash or discard any equipment or personal gear on or around the race course, except at clearly identified disposal points, such as aid stations.
Penalty: Time penalty
I AM INJURED, PREGNANT, HAVE A FAMILY EMERGENCY OR UNEXPECTEDLY OUT OF TOWN, CAN I GET A REFUND?
Entry fees are non-refundable and entries are non-transferable. This means once you have registered, you will not receive a refund if you cannot participate, and you may not give or sell your number to anyone else. Being caught doing so can result in a ban from future events. Exceptions will be made if you are on active military duty and you get deployed. You can send us a copy of your orders, and we will refund your entry fee.
CAN I GIVE/SELL MY NUMBER TO ANOTHER RUNNER?
Entries are non-transferable. This is for the safety of the runner as well as necessary to satisfy insurance requirements of the event. If a runner collapses or is otherwise injured during the race and is running as someone else, we would not have emergency information available for them. This could result in further injury or notifying the wrong emergency contacts in the event of an accident.
WHY HAVEN’T I RECEIVED AN EMAIL CONFIRMATION?
Note: If you did not receive your confirmation make sure to check the spam folder in your email box. You will always be able to resend the registration confirmation for any registrations associated with your Profile (including any sub-accounts of yours) by following these steps:
1. Sign In to RunSignUp
2. Go to your Profile
3. See your events under Upcoming Events
4. Click Resend Confirmation next to the registration that you would like to resend the confirmation email
5. Check the email listed in your Profile for your registration confirmation
HOW CAN I SEE IF I’M REGISTERED?
Registration confirmation is available online. You may confirm a registration by using the Find A Participant menu option on this page.
Why do I have to be a member USA Triathlon (USAT) or buy a one-day license, and what does that insurance cover?
USA Triathlon will sanction this race. To complete the online registration process, athletes will need to enter their USAT annual license number or athletes can purchase a one-day license ($15.00 USD) or annual license ($50.00 USD) during online registration. Athletes must bring their photo identification and show proof of current USAT membership during athlete check in. Otherwise, they will be required to purchase a one day license on-site.
What categories are offered?
Age Group, and Physically Challenged Open Division (if requested, please email email@example.com to inquire).
WHERE DOES MY REGISTRATION FEE GO?
Your registration fee helps to pay for the necessary permits, venue rentals, equipment, vehicles, infrastructure, staffing, insurance, police, awards, SWAG, supplies, bibs, medals, shirts, and chip timing to produce all race-related events. Portions of every registration fee are directed to the Louisiana Runs Fund and other charity partners throughout the year.
CLICK HERE for Packet Pickup Information.
Can a family member/friend check-in for me and pick-up my race packet?
No, only registered athletes are allowed to pick up their packets. Please bring your photo ID and triathlon membership card (if applicable) during the designated hours. All athletes must check-in during designated hours, no exceptions.
WHERE SHOULD I PARK ON RACE DAY?
The transition area and swim for the race take place at the "little beach" at Indian Creek Recreation. Upon entry to the park, you will pass through the guard shack and continue on Campground Rd. The "little beach" area will be on your left and you won't be able to miss the area. Continue PAST this area following signs to the "big beach" area. There is plenty of parking here and in the grassy areas surrounding it. DO NOT park near or blocking any boat ramps. Sunrise is 6:02am. Use caution as athletes, volunteers and staff will be moving about in the early morning hours.
WHERE DOES THE RACE START AND FINISH?
The Start Line, Transition Area and Finish Line are all located at:
WILL THERE BE CORRALS?
Swimmers will be seeded according to their expected swim pace times. Please pay attention to race announcements, signage and instructions on-site.
IS THERE A TIME LIMIT FOR THE RACES?
Road permits and subdivision commitments limit the race time available to participants. The courses will be closed according to the schedule provided below. No athletes will be allowed to continue onto the next sport if they do not make it out of transition within five minutes of the previous course cutoff. Athletes may be removed from a course if the cutoff time has passed for that course.
WHY IS THERE A TIME LIMIT?
In order to comply with city permits, streets crossing the route must be reopened to vehicular traffic on a set schedule.
WHAT IS NOT ALLOWED ON THE COURSE?
For the safety of our athletes the following is not allowed by participants or spectators: going backward, athletes with no race number, spectators on bikes, animals, roller skates, roller blades, and wheeled vehicles.
Receiving outside assistance of any kind is not allowed. Outside assistance consists of, but is not limited to: receiving fluids, gels, food or any personal items from someone not serving in an official race capacity; receiving assistance from any person that is not a registered participant of the race.
Abusive behavior or language directed toward any other participant, volunteer, police officer, or staff member is also not allowed.
Any of these rules infractions can result in a time penalty or race disqualification. The discretion and final ruling resides with the Race Director.
IS THERE ENERGY GEL AVAILABLE ON THE COURSE?
No energy gels are provided for either race distance. Water and Powerade are provided at water stations. There are no water stations on the bike course. Runners will pass water stations two times on the 3.1 mile run course.
WHAT SPORTS BEVERAGE WILL BE ON THE COURSE?
Water and Powerade are provided at water stations on the run course.